Important Information Regarding COVID-19

In recognition of ongoing news reports and the continued spread of the COVID-19 virus, we realize our patients have questions. As dedicated health care professionals, we want you to know that we remain as diligent as ever in protecting the health and safety of our patients and staff. Our practice strictly adheres to and exceeds the standards for infection control by wearing personal protective gear, using hospital-grade disinfectants, practicing the latest sterilization protocols, utilizing single-use disposable materials, and more. Every effort we have in place is to ensure the safety of our patients and staff. We want you to know that we are monitoring this situation very closely, and we will keep you updated regularly.

The Center for Disease Control and Prevention (CDC) has identified dental offices as a facility of increased risk of transmission of respiratory diseases (including the coronavirus) due to the creation of airborne aerosol particles during dental treatment. Our office maintains the highest level of sanitation and disinfection, as outlined by the CDC and OSHA.

As of May 1, 2020, executive orders signed by Governor Abbott authorizing a phased re-opening of businesses allow dental practices to resume regular treatment of patients. Guidance and interpretation of the executive orders from Governor Abbot has been provided by Texas State Dental Board which establishes specific guidelines on how dental practices will resume normal business operations. 

Based on the current guidelines set by the Texas Dental Board:

  1. Our daily capacity to see patient’s will be temporarily reduced in order to minimize patient-to-patient contact and interaction. 
  2. Each dental health care provider (DHCP) is screened daily for temperature and symptoms of an acute respiratory illness. 
  3. Patient’s will undergo multiple screening questionnaires regarding their health history prior to scheduling an appointment. A pre-screening questionnaire will be conducted over the phone, in which each patient will be asked a few questions regarding their health history, travel history, and potential exposure to COVID-19. Based on the phone screening, we may request further information to determine if it is safe for you to have dental treatment.
  4. Upon arrival at your scheduled appointment, we will ask you to complete a COVID-19 screening questionnaire, review our COVID-19 office policy, and will take your temperature prior to admitting you to our clinical treatment area. If you’ve recently (within the past 2 weeks) displayed signs of fever, sore throat, muscle/body aches, shortness of breath, or coughing, we will likely advised to postpone your dental treatment.
  5. The Texas Dental Board explicitly states that a patient should NOT bring a companion to the dental office, unless for special circumstances (such as pediatric patients, elderly patients, or immune-compromised patients with special needs). If a companion is brought to the office, they must undergo temperature check and complete the COVID-19 screening form. Your companion may be asked to wait in the car while your treatment is performed.
  6. Individuals who are elderly (over the age of 65) and/or immunocompromised appear to be the most at risk of developing severe symptoms from COVID-19. Patients falling in this category may be asked to have a phone consultation with Dr. Tran before an appointment is made.

  • Please reschedule your appointment if you have recently traveled domestically within the US to a state or city that has a high number of confirmed COVID-19 cases. Currently, Governor Abbott has issued executive orders (GA-9, 10, 11) mandating a 14-day self-quarantine of travelers arriving to Texas from the states of New York,  New Jersey, Connecticut, California, Washington, or the cities of Atlanta, Chicago, Detroit, or Miami
  • Please reschedule your appointment if you have recently traveled internationally to Level 2 or 3 Travel Risk countries identified by the CDC (i.e. China, South Korea, Iran, Europe, Japan, Hong Kong).
  • You may also be asked to reschedule your appointment if you have recently been to any large communal gathering in which a person is known to have tested positive for COVID-19 or have shown signs/symptoms of an acute respiratory illness.

As the situation evolves and we obtain more guidance from the federal and state government, as well as the American Dental Association and Texas State Dental board, we will continue to update this page.

We thank you in advance and extend our gratitude for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: